Privacy
Policy.
We treat your information the way we treat your car — carefully, transparently, and only ever as agreed. This page explains exactly what we collect and why.
What we collect
We only ask for what we genuinely need to look after you and your car. When you book an appointment, send a message or sign up for the journal, that typically means:
- Contact details — your name, email and phone number, so we can arrange and confirm your visit.
- Vehicle details — make, model and the service you're interested in, so we can prepare properly.
- Messages — anything you choose to tell us about your car or your expectations.
- Technical data — basic, anonymous information your browser shares when you visit, such as device type and pages viewed.
How we use it
Your information is used to provide the service you asked for — and nothing you didn't. Specifically, to:
- Arrange, confirm and carry out your appointment.
- Answer your questions and give you honest, relevant advice.
- Keep a record of work done on your car, including its written warranty.
- Send you the journal or studio news — only if you've asked us to, and you can stop at any time.
We never sell your data. Ever.
Cookies & analytics
Our site uses a small number of cookies to remember your preferences — such as your chosen language — and to understand, anonymously, how the site is used so we can improve it. None of this identifies you personally, and you're free to clear or block cookies in your browser at any time.
Sharing & storage
Your information stays with Motorskin. We share it only with the trusted services that make the studio run — for example, the tools we use to send email or schedule appointments — and only to the extent they need to do their job.
We keep your data only as long as it's useful for the purpose you gave it, or as the law requires, and we protect it with sensible technical and organisational measures.
Your rights
It's your data, and you stay in control of it. At any time you can ask us to:
- See a copy of the information we hold about you.
- Correct anything that's wrong or out of date.
- Delete your data, where we're not required to keep it.
- Withdraw your consent to marketing, with one click or one email.
Just write to us and we'll take care of it promptly.
Contact us
Questions about your privacy, or want to exercise any of the rights above? We'd rather you spoke to a person than a form.